W.F. Smith Customer Reviews

Read what homeowners across Philadelphia and nearby communities say about our heating and cooling work.

Recent Reviews

These reviews come from our public Google Business Profile. Each review links to the original post.

Meg Mckenna

a week ago

I have been working with WF Smith for the past 11 years and their service has been the epitome of professionalism. Annual service contracts are always provided on a timely schedule, the office team- usually Lindsay- is as accommodating as possible in scheduling and providing answers to any questions that … Read more

James Mergiotti

Edited a week ago

We always receive fantastic service from WF Smith. Dave, who services us, is an outstanding technician. We recently had our semi annual maintenance review and, once again, Dave did a terrific job. We are very grateful for the wonderful service we receive from him and for our long standing relationship … Read more

Michael Fanrak

Edited a week ago

Fall cleaning and check up. Always on time. Installed new HVAC. Have been using them for about 30 years and many neighbors do also.

Michele Anthony

Edited 3 weeks ago

I have a contract with them. Always on time. Always thorough. Always professional. They stand behind their work. Jonathan is the best. Highly recommend.

Mike

a month ago

I worked with WF Smith on a bespoke project that involved procuring a custom isolation rail and lifting an existing rooftop package unit to install it. I spoke with numerous firms, both residential and commercial, and WF Smith was by far the most responsive and professional. As a result they … Read more

David Straub

Edited a month ago

Thought the representative was very competent.

Michelle Yeziorski

a month ago

Chuck who serviced our HVAC system was very through in checking our system and gave us the the good news that everything was fine. He was on time and and explained what he as doing. He had a great personality also!

Mikki Kyack

a month ago

wfsmith made it easy to remind me to schedule my semi-yearly checkup, to schedule an appointment on my time, and to know immediately if there were issues that needed to be fixed. charles (our service person) was friendly & efficient & on time!

Lisa Rothmiller

a month ago

I am very pleased with the service provided by W.F. Smith. We called for a non-urgent service call, yet they were able to send out a technician within a day. Our technician was very personable, knowledgeable and thorough. I would recommend to anyone looking for a HVAC company.

Janis Goldman

a month ago

When ever we need their service, they are there. Neat respectful and friendly. Explained how the new system works

Diane

a month ago

On time, friendly, detailed, noticed the specific problem quickly, prepared it and explained in detail the dynamics. Had all the proper tools to repair, very respectful.

Sheree

2 months ago

I have had them for 41 years. Very professional and does great work. Dave has been great when he comes to service it and explains everything in detail. Will continue to use them.

E Belanger

2 months ago

We had a wonderful experience with the WF Smith technician who came to service our AC system during a heat wave. We will definitely be calling them again for maintenance and recommending them to others. The technician was extremely knowledgable and explained all the ins and outs of the system … Read more

Dave Burkepile

2 months ago

I am very pleased withall aspects of replacing an HVAC, Initial contact through installation. The staff were professional throughout with zero hype and delivering what they said they would do, on time and to the best of my knowledge properly. I certainly recommend their services.

Fred Beckley

2 months ago

We had a replacement air conditioning system installed. It was a difficult job (historic house, weird configuration), but they provided a creative solution at a reasonable price. They also consistently have excellent communication and quick follow-up. Highly recommended.

John DeGirolamo

2 months ago

Use them for home and business. Very capable reliable and timely

Ron DeMaio

3 months ago

My a/c broke down in 4 th of.July weekend And their response and diagnosis were spot on with material on the truck to complete the repair Still working great Thnx

Erin Morrison

3 months ago

Very professional and accommodating. Challenges in the installation process were tackled with a positive attitude. Their team made this whole house AC install as smooth as possible. I'm very happy with the product, the system design, and the installation experience. Highly recommend.

Edward Gorkes

3 months ago

Very good professional service. Highly recommend !

John Murphy

3 months ago

My A/C went out on Sunday night, I called left message with W.F.Smith. The next day Jeremy and Charles arrived and had my A/C working again! They were great. I would definitely recommend!

Share Your Experience

Questions About a Recent Visit?

If something about a recent visit needs our attention, call our office at (215) 273-3901, Monday through Friday, 8:00 a.m. to 4:00 p.m. We will look into it with you.

What Customers Consistently Mention

Across W.F. Smith customer feedback, the same themes come up repeatedly: technicians who explain the work clearly, installers who leave the work area clean, fair and competitive pricing, and long-term relationships that continue through maintenance, repair, and eventual replacement. Several reviewers describe staying with W.F. Smith for more than 20 years and choosing the company again when it was time for a new system.

Need Heating or Cooling Service?