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These terms apply to the website at wfsmith.com, which is published by W.F. Smith, Inc. Heating & Air Conditioning of 7310 State Road, Philadelphia, PA 19136. The company has been family owned since 1946 and can be reached Monday through Friday, 8:00 a.m. to 4:00 p.m.
These terms cover use of the website. They do not set the price, the scope, or the schedule of any work. Work at a property is arranged with the office, and the document that governs it is the estimate, proposal, or work order agreed for that job.
Two questions belong in this section. The first is the age at which a person may use the site on their own. The second is whether a person who submits a service request has to have authority to arrange work at the property named in it. Both are decisions for the company, and neither has been assumed here.
The pages on this site describe the services W.F. Smith performs and explain how heating and cooling equipment behaves. That material is general. It’s not a quote, it’s not a diagnosis of a particular system, and it’s not a promise that a service, a product, or an appointment time is available.
A system is diagnosed by a technician at the property. Price, availability, and the scope of any work are confirmed by the office before work goes ahead. Where a page on this site describes the arrangement for a diagnostic visit or for an estimate, that description belongs to the page it appears on and is not fixed by these terms.
A service request submitted through this site reaches the office. It’s a request for service. It becomes a booked appointment when the office confirms it, and not before. Nothing on this site confirms an appointment by itself.
Our office answers Monday through Friday, 8:00 a.m. to 4:00 p.m. A request sent outside those hours is read when the office next opens. For that reason the request form is not the way to report an emergency.
The material on this site, including its text, photographs, and design, is owned by W.F. Smith, Inc. or is used by the company under license from the owner. This section sets out what a visitor is permitted to do with that material.
Acceptable use covers what a visitor may not do with the site. In plain terms it addresses interfering with how the site runs, trying to reach parts of it that are not public, and using the site to send anything unlawful. The exact list, and what the company does when someone ignores it, is set by the company.
This site can link to pages that W.F. Smith does not run. The company does not control what another party publishes on its own site, and a link is not an endorsement of everything found on the other side of it.
A set of terms states what the company promises about the website itself. That’s a separate question from any warranty on work performed at a property or on equipment installed there. The two should never be confused, and this draft settles neither.
This section sets a ceiling on what the company can be held responsible for in connection with use of this website, and it names the kinds of loss that are excluded. A limitation of liability is enforceable only as far as the applicable law allows, so its wording and any figure it carries have to come from a lawyer rather than from a template.
An indemnity asks a visitor to cover the company’s costs if that visitor’s own misuse of the site leads to a claim. Whether these terms include one, and how far it reaches, is a decision for the company.
These terms can change. The version on this page is the one in force, and the effective date field at the top of the page records when it took effect.
This section names the law that governs these terms, the place where a dispute is heard, and whether a dispute goes to a court or to arbitration. Those choices affect both sides, and this draft makes none of them.
Questions about these terms go to W.F. Smith, Inc. Heating & Air Conditioning, 7310 State Road, Philadelphia, PA 19136. Our office answers Monday through Friday, 8:00 a.m. to 4:00 p.m. You can also reach the company through the contact page.
Information connected with this website is covered by the Privacy Policy.